Guildford   London   Bristol

Cookie Policy


What are Cookies?

Cookies are small text files that are stored by the browser on your computer or mobile phone. They allow websites to store user preferences, for example your preferred language.

Cookies can be used by web servers for many reasons, but mainly it’s to identify and track users as they navigate different pages on a website and also to identify users returning to a website. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.

This in no way gives us access to your computer or any information about you, other than the data you chose to share with us.


Cookie Policy

The Whiteley Clinic website uses cookies to provide site usage information so we can better serve you when you return to our site. This will help us continue to improve and develop the services we offer.

Please note that some cookies may be essential for web functionality or to request information. Should you decide to reject cookies, the ability of the website to provide the service you request may be impaired.

We use three types of cookies on our website.

  • Session Cookies
    Session cookies are only active during the time you are using the website. As soon as you exit the site, it is deleted from your device or browser cache memory. For example, when you enter details on a form online, a cookie will be used to store the information you enter. If you then go back to a previous page, the cookie will remember the data you have entered so that you don’t have to enter this again.
  • Persistent Cookies
    These are cookies that will remain on your device after you have left the site or closed your web browser. They are typically used to remember settings.

  • Third Party Cookies

    The use of 3rd party companies to provide analytics software is common online. We use these to provide specialist software, for example Google Analytics. They use cookies to provide us with not just information about how people use our site, but also how people get to our site. This information is completely anonymous and is only used to improve our website.

You can adjust your web browser preferences to disable cookies, although this may hinder the functionality of many websites. To find out how to reject or restrict cookies, see the information below about turning off cookies.


How do I turn cookies off?

All modern browsers allow you to change your cookie settings. These settings will usually be found in the ‘options’ or ‘preferences’ menu of your browser. If you need more information, follow the links below for specific instructions for each browser.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS